Keysure Keyholding and Alarm Response Company

Frequently Asked Questions

Here is a selection of frequently asked questions

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FAQ2020-09-30T22:17:26+00:00

Here’s a selection of frequently asked questions

What is a remote response charge?2020-09-29T14:57:02+00:00

The remote response charge is applied when we action an alarm call for our clients without dispatching an officer. For example, if we are alerted but we are able to ascertain that the alarm was false and no attendance is required. This fee covers the actions of the operatives in client hub, for example, calling emergency contacts or arranging jobs as a result of an alarm call.

Alarm response times?2020-09-29T15:03:15+00:00

We aim to attend your premises as quickly as possible to investigate the reason for an alarm activation. As soon as our control room receive confirmation of an alarm activation we will deploy an SIA licensed security patrol officer to attend your premises and investigate the cause of the alarm. Response times will vary from time-to-time as this is a shared service, but we will always treat your business like it was our own and make it our mission to get there as quickly as possible.

What areas do you cover?2020-05-01T10:42:21+00:00

As a nationwide company we can cover almost any location within the UK. We have 2000+ responders throughout the UK who can respond to your alarm activation within a moments notice. We actively work with multi-site retail chains, distilleries in rural Scotland, car showrooms and residential premises. Get a free instant quote now.

What services do you provide?2020-05-01T10:47:31+00:00

We provide keyholding, alarm response and mobile patrol services. It doesn’t matter what your requirement is, if you need a mobile security officer to attend your premises to check on lone workers, give contractors access or simply check the welfare of your premises, we can help. As a specialist provider of mobile security services we are confident we can cover all of your requirements.

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